Payment Policy
This Payment Policy outlines how transactions are processed at NU2U Books and the measures we take to protect your personal and financial details.
1. Secure Checkout & Transparent Pricing
Full payment is required at the time of purchase. All prices and transactions on our site are processed in United States Dollars (USD $). Your final checkout total will clearly break down:
- Product Price: The cost of your selected books, reference manuals, or merchandise.
- Shipping Fees: Any applicable shipping charges will be clearly displayed during checkout before you complete your purchase. If your order qualifies for free shipping, it will be automatically applied.
- No Hidden Fees: We never charge hidden handling fees or restocking fees. Applicable taxes are calculated clearly before you complete checkout.
2. Accepted Payment Methods
We offer a safe and seamless checkout experience through trusted payment gateways. We accept the following payment methods:
- Credit & Debit Cards: Visa, MasterCard, American Express, Discover, JCB, and Diners Club.
- Digital Wallets: Apple Pay, Google Pay, and Shop Pay.
3. Transaction Security & SSL Encryption
Protecting your financial privacy is essential to us:
- SSL Encryption: Our website relies on 256-bit Secure Socket Layer (SSL) encryption to keep your transaction details safe and private during checkout.
- Data Privacy & PCI Compliance: NU2U Books does not store, access, or handle your full credit or debit card numbers. All billing details are encrypted and processed directly through PCI-DSS Level 1 compliant secure payment gateways.
4. Order Confirmation & Processing
- Instant Email Receipt: As soon as your payment clears, you will receive an automated email confirmation with your order summary and order number.
- Handling Time: Confirmed orders enter our fulfillment queue and are prepped for dispatch within 1 to 2 business days (Tuesday through Saturday).
5. Payment Discrepancies & Billing Issues
If you notice a billing error, duplicate charge, or payment authorization issue during checkout, please contact us immediately so we can assist you before your order enters fulfillment.
6. Contact & Support Information
If you have any questions regarding payment processing, billing, or a recent transaction, please reach out to us:
- Store Name: NU2U Books
- Address: 2624 Aurora Rd Ste a, Melbourne, FL 32935, United States
- Phone: +1 (321) 549-8582
- Email: support@nu2ubooks.com
- Business Hours: Tuesday – Saturday: 12:00 PM – 5:00 PM EST (Sunday & Monday: Closed)