Privacy policy

Last updated: September 2026

NU2U Books operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). NU2U Books is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information:

• Contact Details: Including your full name, billing address, shipping address, phone number, and email address.
• Financial Information: Including credit card, debit card, payment card details, transaction summaries, and payment authorization tokens. (Note: We do not store complete payment credentials on our internal servers).
• Account Information: Including your username, password, security credentials, preferences, and saved settings.
• Transaction Information: Including details about items you view, place in your cart, purchase, return, or cancel, as well as historical purchase records.
• Communications: Any details and documentation you provide when reaching out to our customer support desk.
• Device & Technical Information: Including your IP address, browser type, operating system, network details, and unique device identifiers.
• Usage Data: Information regarding your browsing patterns, page interactions, and timestamps during your site visit.

Personal Information Sources

We collect personal information from the following primary sources:

• Directly from You: When you register an account, make an order, submit inquiries, or correspond with us directly.
• Automatically Collected: Through your web browser, cookies, web beacons, and log analytics when you browse our storefront.
• Service Providers: From third-party vendors who assist with checkout processing, cloud hosting, shipping carrier fulfillment, and analytics.

How We Use Your Personal Information

Depending on your interaction with NU2U Books, we use your data for legitimate commercial purposes:

• Order Fulfillment & Services: To process transactions, fulfill book shipments, calculate delivery paths, handle returns, manage accounts, and deliver essential order updates.
• Security & Fraud Prevention: To authenticate consumer accounts, prevent suspicious or fraudulent transactions, and preserve platform security.
• Customer Support: To answer inquiries, troubleshoot issues, and provide timely assistance.
• Marketing Communications: To send updates, newsletters, or promotions where you have explicitly opted in (you may unsubscribe at any time).
• Legal Compliance: To satisfy tax reporting, financial audit standards, and valid regulatory or law enforcement inquiries.

How We Disclose Personal Information

We do not sell your personal data. We disclose personal information only under authorized circumstances:

• With Shopify & Technical Service Providers: To operate our e-commerce platform, host data, process payments, and dispatch shipping notifications.
• With Commercial Freight Carriers: Sharing shipping address and phone credentials with carriers (e.g., USPS, UPS, FedEx) strictly to deliver your book orders.
• With Your Consent: When you specifically request or authorize the sharing of details to third-party portals or integrations.
• For Legal & Protective Needs: When required by subpoenas, court orders, or to protect our legal rights, customers, or brand integrity.

Relationship with Shopify

Our online storefront is hosted by Shopify Inc. Shopify collects, transmits, and processes your personal data to power our storefront and facilitate transactions. To learn more about how Shopify processes your information, please visit the Shopify Consumer Privacy Policy.

Third-Party Websites and Links

Our store may provide links to external websites. We do not control and are not responsible for the privacy practices, policies, or content of third-party platforms. We encourage you to review their individual privacy notices before submitting personal information.

Children's Data

The Services are intended for general adult audiences and are not targeted toward minors under the age of 16. We do not knowingly collect or sell personal details belonging to children. If you believe a child has provided us with personal information, please contact us immediately to have it purged.

Security and Retention of Your Information

We maintain industry-standard administrative, physical, and technical safeguards (including 256-bit SSL encryption) to protect your personal details. However, no digital storage or transmission mechanism is guaranteed to be 100% immune from compromise. We retain your personal details only as long as necessary to complete service delivery, fulfill statutory accounting requirements, or resolve disputes.

Your Rights and Choices

Depending on applicable consumer protection legislation in your jurisdiction, you may hold rights regarding your personal data:

• Right to Access / Know: The right to request disclosures regarding what personal details we collect and store.
• Right to Deletion: The right to request that we delete your stored personal credentials, subject to specific legal exceptions.
• Right to Correction: The right to request updates or corrections to outdated or incomplete data.
• Right to Opt-Out: The right to opt out of promotional email dispatches at any time using the "Unsubscribe" link in any promotional message.

To submit a request regarding your data rights, please contact our privacy desk at support@nu2ubooks.com. We will verify your identity before processing any data alteration requests.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data handling practices, please contact us:

• Store Name: NU2U Books
• Address: 2624 Aurora Rd Ste a, Melbourne, FL 32935, United States
• Phone: +1 321-549-8582
• Email: support@nu2ubooks.com
• Operating Hours: Tuesday – Saturday: 12:00 PM – 5:00 PM EST (Sunday & Monday: Closed)